Severely disabled visitors receive reduced admission, required accompanying persons receive free admission. If you have any questions about accessibility, please contact firstname.lastname@example.org.
The barrier-free accessibility is important to us. We look forward to your visit with a wheelchair, walker or pram.
The nearest barrier-free stops of the Hamburg public transport system (hvv) are the main railway station with all U- and S-Bahn lines (exit Hauptbahnhof Süd) and bus stops.
A disabled parking space is available at "Steintorplatz" directly in front of the museum.
The entrance is located in Brockesstraße on the side of the building facing the ZOB.
To the right of the entrance stairs (15 steps with railing) is a lift that takes you directly into the foyer.
When you enter the MK&G, you are greeted by a large light-filled foyer. The box office and the information counter is located in the center. At the back of the foyer you can find the the cloakroom and lockers.
There are three entrances to the exhibition rooms from the foyer. The middle one leads to the open space "Freiraum" (8 steps) and via the main staircase (38 steps) to the special exhibitions on the 1st floor. The one on the left leads to the vestibule, the Musical Instruments Collection and the Ancient Art and Antiquities Collection & Renaissance Collection. Please use this left entrance if you want to reach the upper floors by lift or step-free to the open space "Freiraum". The right entrance leads to the Hall of Mirrors, the European Decorative Arts and Sculpture Collection and the Applied Arts and Design Collection.
The building is accessible via four staircases with railings. All exhibition rooms are accessible by wheelchair or pushchair via two lifts. One lift is located directly in the foyer, another in the side stairwell behind the vestibule.
There are toilets on all floors. Wheelchair toilets with changing tables are located in the basement, 1st floor, 2nd floor.
Basement: Door width 93 cm, handles on both sides of the WC, automatic door opener available
1st floor: Door width 95 cm, handles on both sides of the WC
2nd floor: Door width 97 cm, handles on both sides of the WC
There is occasional seating in the exhibition rooms. Folding chairs are available in the foyer. If required, we are happy to provide wheelchairs free of charge. Please ask our staff. If you would like to take a break, you can do so in our museum café "Destille" (1st floor) or in the "Freiraum" (ground floor).
We want you to come to us safely and find your way through the MK&G well. We are working on descriptive and tactile services.
All traffic lights leading to MK&G from Hauptbahnhof Süd and from the ZOB bus stop are equipped with sound signals and tactile elements.
Assistance animals, such as guide dogs for the blind, are welcome at MK&G.
A tactile guidance system welcomes you in the foyer, leading to the ticket office, the lift, the toilets and the Freiraum.
In the "Hubertus Wald Kinderreich" (Kid's World), not only children but also adults are offered the opportunity to understand design with selected exhibits and in specially created scenarios. In this supervised "hands-on area", it is possible to deal with design issues using a wide variety of forms and materials.
We offer accoustic support.
For optimal use of hearing aids or cochlear implants, we offer free induction loops. Please ask the cash desk staff. If you have any questions about your hearing aid or cochlear implant, please contact your acoustician.
We offer content in German Sign Language (DGS).
We offer content in plain language and in everyday language.
An introduction of the museum in German plain language is available here. In cooperation with Lebenshilfe Sachsen.
With the help of an artistically designed accompanying booklet, the Art Noueau epoch is presented in an understandable way. You can find the accompanying booklet free of charge at the entrances to the Art Nouveau collection area and here as a barrier-free PDF (2.5 MB) for download. In cooperation with Lebenshilfe Hamburg.
"Light in the Dark" enables people with dementia-related impairments to take part in guided tours and workshops at the MK&G. Booking for approved institutions via the Museumsdienst Hamburg.
"Moments of Happiness" enables mentally disabled children, young people and adults to take part in guided tours and workshops at the MK&G. Booking for approved institutions via the Museumsdienst Hamburg.